Refund Policy

Unused testing credits are eligible for a refund within 90 days of purchase, subject to a 15% processing fee. After 90 days, all sales are final and no refunds will be issued. Credits that have already been submitted for testing or purchased at a promotional rate are strictly non-refundable. Clients may request to transfer unused, valid credits to another authorized party by submitting a written request. Credits do not have any expiration.

WHY WE ARE DIFFERENT

PharmLabs has been a pioneer in testing since 2011 for cannabinoid, psychedelic and select nutraceutical testing.  We ensure product quality, safety, and compliance for both regulated and non-regulated industries.  Our white glove service guarantees that you will always be able to contact live assistance before, during and after the testing process.  Our extremely competitive pricing is personalized for your business to make sure you keep your operating costs low, but also have the opportunity to grow without compromising your ability to test your products for quality and safety.  Fast turnaround times, including same-day testing when available, means you get your results, and can conduct business in a timely manner.  Accuracy is everything to us, and we work diligently to continuously verify all processes and results before they ever reach you.  If ever there are concerns with your results, our Client Care Team is here to help you address and find resolution in a timely manner. Experience excellence with us at PharmLabs!
care@sdpharmlabs.com